Frank Educational Aids Pvt. Ltd

91-120-2537672/ 73 | info@frankedu.com

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Frequently Asked Questions

  • If my order arrives incorrect or damaged, what do I do?

    If, for any reason, you are not happy with your purchase or there is something faulty or missing, please contact us on 91-120-2537672 / 73, or email us at info@frankedu.com. Please ensure that you give us your full name, address and telephone number. We will make sure you are replaced with the full product or missing component as soon as possible.

  • Is my child too old/too young for the product I have chosen?

    We indicate the age range that we feel is most appropriate for each product; however, children develop at different rates, so please treat the age ranges as a guide only. If you are still unsure as to what to buy, you can contact us and we will be happy to guide you.

  • Are Frank products available internationally?

    Yes, Frank products are distributed in many countries around the world. If you would like to know whether our products are available in your country, please contact us at info@frankedu.com

  • Can I place my order online?

    We currently do not have an e-commerce website but our products are available at Amazon.in.

  • How can I distribute your products?

    Incase you wish to distribute our products, please send us your company profile, contact details and the territory where you wish to distribute on our email ID info@frankedu.com.

  • Are your products safe for children?

    All our products are tested by NABL accredited testing lab and CE certified. All our toys are compliant with the European standards on safety of toys (EN 71 part 1,2 & 3).

  • Which boards in India do the books cater to?

    Our books cater to CBSE, ICSE and other state boards.

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